Whatsapp has announced to generate revenues from businesses by allowing them to communicate to customers. In addition, free services like Whatsapp require user data to make a living. metadata, storage on device, storage on servers, etc). While Whatsapp has announced an improved encryption, it currently does not provide enterprise-grade encryption (e.g.
Whatsapp accesses and stores the address books of employees, which contains confidential corporate and customer data. Whatsapp Does Not Provide Enterprise Data Protection On the other hand when used in businesses these consumer messaging apps have significant weaknesses with regard to uses cases, data protection, security, administration, ecosystem integration and support.ġ. The main advantage of these messaging apps is, that they are much faster and efficient than email, and lead to improved team communication and higher productivity.
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